Help
Setting up your line, moving a number, and what to do when something is not working.
Getting started
Getting startedWhat you get when you sign upSigning inYour free trial: what's included and what isn'tMaking your first callActivating your accountWhy am I on Pro?You've been given a Slingshot line
The app
Adding your line on the same phone (no scanning)Using Slingshot on a computerMy app won't connectRecording calls on your phoneDesk phones and other SIP devicesCalls don't ring when the app is closed (Android)Stopping the app ringing, or signing outSwitching lines, changing phones, or signing out completelyMoving from Bria to Cloud SoftphoneYour team's move off Bria
Numbers
Understanding your numbers pageAdding a new numberGetting a toll-free numberSetting where a number ringsYour 911 addressRemoving a number, and getting it back
Transferring a number
Bringing your existing number to SlingshotWhat you'll need before you startSigning the transfer authorization (LOA)Tracking your transferDo not cancel your current serviceMy transfer says "Action needed"Numbers from different providersWhat happens to my Slingshot number after the transferLeaving Slingshot: transferring your number out
Calling features
Voicemail and voicemail-to-emailHow long we keep your voicemailSetting up your phone menu (IVR)DepartmentsCall forwardingCloud call recordingConnecting Slingshot to other softwareRunning more than one business on one accountYour voicemail in the dashboardSetting up voicemail for your team
Account & billing
Plans and what's in themAdding people to your accountWhen you get charged for whatChanging your planYour invoice explainedCancelling